FAQS

Security and Privacy

Is your website Secure?

Yes, we want your experience at Ener-G.com to be safe and secure and we are fully committed to this goal. Therefore, we use 128 bit, industry standard Secure Sockets Layer (SSL) technology to encrypt your credit card number and other personal information as it travels over the Internet from your computer to our secure server. SSL is a standard technology used by millions of other commercial e-commerce websites.

What is your Privacy Policy?

When you visit Ener-G.com, our commitment to you as our valued customer is to provide an informative and high quality experience. In order to do so, we may obtain information about you so that we may provide you with all of the benefits that Ener-G.com offers. Because we respect your privacy, we will always handle this information in a safe and responsible manner. We will never sell your personal information to anyone for any reason.

When you provide Ener-G.com with information about yourself or anyone else, that information is safely stored in our secure web server. To best serve you, Ener-G.com will share that information only with its own employees and with carefully-selected outside companies that we hire to perform services for us, such as maintaining our database of customer information or preparing and distributing e-mail or paper-mail messages to our customers. We require that these outside companies agree, in writing, to keep confidential all information that we share with them and to use such information only to perform their obligations in their agreements with Ener-G.com.

We will continue to find new ways to enhance your experience at Ener-G.com, and we welcome your periodic review of our Privacy Policy as we update it from time to time to reflect improved technologies and services.

Do you Accept Cookies?

Yes, just like most websites, we use cookies to enhance customers' shopping experience. Cookies are small bits of data stored on your local hard drive in order for Ener-G.com to recognize you as a shopper. Cookies are text files, they are not executable, no sensitive information can be accessed through them, therefore, if you want your billing and shipping information saved the next time you order, you must create an account and log in to that account each and everytime to place a new order. Please be advised, by disabling your cookies you are making some parts of our website unusable, e.g. saving items into your shopping cart.